Last Updated: April 8, 2026

POWERHOUSE PILATES PRIVACY POLICY

INTRODUCTION

Powerhouse Pilates (“Powerhouse Pilates”) respects the privacy of the visitors to the Powerhouse Pilates webbsite” or “site”). This privacy policy (“Policy”) is an agreement between Powerhouse Pilates and you, as the user of the Powerhouse Pilates website. This agreement tells you when this Policy is effective, what information we collect from you, how we might use it, how you can review or change the personal information you provided to us, how we may change this Policy, and the steps we take to ensure that your personal information is protected.

AGREEMENT TO TERMS OF PRIVACY POLICY AND TERMS OF USE

All activities in which you may engage on this website are voluntary. You are not required to provide any personal information to us unless you choose to access features on this site which require the information. If you do not agree with the terms of this Policy or other Terms of Use on this website, then you should immediately exit this website and discontinue using the site. If you do not agree with the terms of our Privacy Policy and our Terms of Use posted at https://powerhousepilates.com/privacy and https://powerhousepilates.com/terms, please do not provide us with personal information, and leave this website. The Terms of Use of this site are expressly incorporated herein by reference and made a part of this Policy. By using the Powerhouse Pilates website, you signify that you agree to the terms of this Policy as well as to our Terms of Use.

EFFECTIVE DATE OF AND CHANGES TO PRIVACY POLICY

This Privacy Policy is effective as of April 8, 2026, and will remain in effect except with respect to any of its provisions that are changed in the future, in which case the changes will become effective on the date they are posted on the website or we otherwise notify you of the changes. We reserve the right to change this Privacy Policy at any time. Changes, modifications, additions, or deletions will be effective immediately on their posting to this site. You should check this Policy periodically as its terms may change from time to time. Your continued use of the site after we post any such modifications will constitute your acknowledgment of the modified Policy and your agreement to abide and be bound by the modified Policy. We will also revise the “last updated” date found at the beginning of this Privacy Policy when we post changes to it.

POLICY APPLICABLE TO ONLINE ACTIVITIES ONLY

The Privacy Policy does not extend to anything that is inherent in the operation of the Internet, and therefore beyond Powerhouse Pilates’ control, and is not to be applied in any manner contrary to applicable law or governmental regulation. This online Privacy Policy only applies to information collected through this site. This Privacy Policy does not apply to any information we may collect from you in any place other than this website.

PERSONAL INFORMATION WE MAY COLLECT

We may ask you for certain information referred to on this site as “personal information,” which includes information that pertains to your identity. Such information may include but is not limited to, items such as your name, address, date of birth, age, gender, e-mail address, telephone number, or credit card or debit card number. You may be required to provide personal information to access or use certain parts of our website or features of the site. If you do not provide the requested personal information, you may not be able to access or use the features of the site where such information is requested.

GENERAL INFORMATION WE MAY COLLECT

There may be other instances in which we collect information from you that is more general in nature (“general information”). Such information may include your Internet Protocol (IP) address, which enables us to identify your computer or device on a Transmission Control Protocol/Internet Protocol (TCP/IP) network, which includes the World Wide Web. Your computer has an IP address, which is required in order for you to communicate with others via the Internet. Such general information, including the click stream data and cookies, as mentioned below, may be collected from you whenever you access the site, whether or not you provide us with any personal information.

1. Click Stream Data. When you visit our website we may also collect “clickstream data” (server address, domain name). This information can be combined with information you have provided to us by registering, for example, which will enable us to analyze and better customize your visits. We may use both your personal and general information to better personalize your experience.
2. Cookies and Tracking Technologies. This website uses cookies, which are small text files stored on your device, and similar tracking technologies such as web beacons and pixels. We use cookies for essential site functionality, analytics, and personalization. For a complete list of the cookies we use and to manage your cookie preferences, please visit our Opt-Out Preferences page. You may also control cookies through your browser settings. Please note that disabling cookies may affect your ability to use certain features of our website.

THIRD-PARTY SS AND ANALYTICS

We use third-party services to help us operate our website and improve your experience. These services may collect information about your use of our website:

• Google Analytics and Google Tag Manager. We use Google Analytics 4 and Google Tag Manager to analyze website traffic and usage patterns. Google Analytics uses cookies to collect information such as how often users visit the site, what pages they visit, and what other sites they used prior to coming to our site. We use the information from Google Analytics to improve our website and services. Google Analytics collects the IP address assigned to you on the date you visit our site, but does not collect your name or other identifying information. You can opt out of Google Analytics by installing the Google Analytics Opt-out Bon.
• Momence (Momence, Inc.). We use Momence for class booking, scheduling, and payment processing. When you create an account or make a purchase through Momence, your personal information is processed in accordance with Momence’s privacy policy.
• Mailchimp. If you subscribe to our mailing list, your email address and related information will be stored and processed by Mailchimp (Intuit Inc.) in accordance with their privacy policy.
• Gravity Forms. We use Gravity Forms to collect information submitted through contact forms on our website. This information is stored securely on our servers.

HOW WE USE YOUR INFORMATION

We may use the information we collect from you for the following purposes:

• To provide, maintain, and improve our website and services
• To process transactions and send related information, including purchase confirmations and invoices
• To send you promotional communications, such as information about classes, memberships, special offers, and events (you may opt out at any time)
• To respond to your comments, questions, and customer service requests
• To monitor and analyze trends, usage, and activities in connection with our website
• To detect, investigate, and prevent fraudulent transactions and other illegal activities and protect the rights and property of Powerhouse Pilates
• To personalize your experience on our website
• To comply with legal obligations

YOUR CALIFORNIA PRIVACY RIGHTS (CCPA/CPRA)

If you are ania resident, you have certain rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA). These rights include:

• Right to Know. You have the right to request that we disclose the categories and specific pieces of personal information we have collected about you, the categories of sources from which the information was collected, the business purpose for collecting the information, and the categories of third parties with whom we share the information.
• Right to Delete. You have the right to request that we delete personal information we have collected from you, subject to certain exceptions.
• Right to Correct. You have the right to request that we correct inaccurate personal information we maintain about you.
• Right to Opt-Out of Sale/Sharing. Powerhouse Pilates does not sell your personal information. However, certain uses of cookies and tracking technologies on our website may be considered “sharing” under the CPRA. You can mour preferences by visiting our Opt-Out Preferences page.
• Right to Non-Discrimination. We will not discriminate against you for exercising any of your CCPA/CPRA rights.

To exercise any of these rights, please contact us at [email protected] or by postal mail at the address listed below. We will respond to verifiable consumer requests within 45 days.

DATA RETENTION

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. When determining the appropriate retention period, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure, and whether we can achieve the purposes of processing through other means. When personal information is no longer necessary for the purposes for which it was collected, we will securely delete or anonymize it.

SECURITY OF YOUR PERSONAL INFORMATION

Powerhouse Pilates employs commercially reasonable security measures to protect against the loss, misuse, and alteration of the information under our control. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially reasonable means to protect your personal information, we cannot guarantee its absolute security. If we learn of a security breach, we may attempt to notify you electronically so that you can take appropriate protective steps. Powerhouse Pilates may also post a notice on the website if a security breach occurs.

PROTECTING CHILDREN

Powerhouse Pilates does not knowingly collect or solicit personal information from anyone under the age of 13. If you are under 13, please do not send any personal information to us. If we learn that we have collected personal information from a child under 13, we will delete that information as quickly as possible. If you believe that a child under 13 may have provided us personal information, please contact us at [email protected].

DO NOT TRACK SIGNALS

Some web browsers may transmit “Do Not Track” signals to websites. Because the standards for these signals are still evolving, Powerhouse Pilates currently does not take action in response to these signals. However, you can manage your cookie and tracking preferences by visiting our Opt-Out Preferences page.

EMAIL COMMUNICATIONS

We may contact you via e-mail for communicating promotions, upcoming events and other information pertaining to Powerhouse Pilates and its services. You may opt out of receiving these e-mails at any time by following the unsubscribe instructions in any e-mail you receive from us, or by contacting us directly at [email protected].

OPTING OUT, DELETING OR MODIFYING PERSONAL INFORMATION

You may cancel your registration at any time, and you may opt out of receiving any e-mails from Powerhouse Pilates. Additionally, you can choose to have all your personal information deleted from our database. You may opt out, or delete or modify your personal information, by emailing us at [email protected]. You may also manage your cookie preferences by visiting our Opt-Out Preferences page. We encourage you promptly to update your personal information when it changes.

QUESTIONS OR COMMENTS

If you have any questions or comments relating to our website or the Privacy Policy, send an e-mail to [email protected] or write us at 5010 Cass Street, Suite H, San Diego, CA 92109, Tel. (858) 220-2462.